Legal terms for access and payment records
Our Legal notice explains the conditions that apply when you open or use an account with us. Access or eligibility depends on local law, so you should check that you may use this service from your location before completing phone verification. We record account actions needed
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to process DANA, OVO, GoPay, QRIS, bank transfer and virtual account requests, including status checks and receipt matching. A payment record may remain connected to your account after a transaction is complete so we can investigate a disputed status or answer a policy request. If you
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move from a mobile browser to desktop, the same account rules continue to apply. The notice also explains how we handle requests to correct account details, ask about stored data or close access where the applicable policy allows it.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.